Back in February 2021, Samsung unveiled its innovative ordering solution called Samsung Kiosk, which enables shop owners to deploy a non-face-to-face ordering and payment platform placed at the shop to limit contact between customers and staff. It was introduced to Samsung’s home market of Korea but was projected to roll out to selected countries by mid-year. Samsung has now launched the product in 12 countries.
The Samsung Kiosk could be viewed as part of Samsung’s response to the coronavirus pandemic, which had ravaged the world since 2020, and has now entered its third wave in parts of the world. The 12 countries selected for the rollout of the Samsung Kiosk are Australia, Austria, Belgium, Canada, Ireland, Singapore, Spain, the Netherlands, the United Kingdom, and the United States of America. Samsung will further expand the coverage to other countries and regions subsequently.
The Samsung Kiosk is a mobile all-in-one, onsite ordering and payment platform for shops to take orders from customers and receive payment. It has a 24-inch interactive display with a modular design incorporating a wide array of payment options for seamless shop operations. Already, the Samsung Kiosk is compatible or accepts payments via major payment platforms like Mastercard, Visa, Europay, and others. Other features of the Samsung Kiosk are QR and barcode readers with printing support via the built-in printer, a hygienically safe display with certified Antimicrobial Coating, and a shatterproof film.
On the software side of the Samsung Kiosk, it operates a Linux-based Operating System, which is open-source and powered by Tizen. In addition, the OS has support for a large number of third-party applications.
Samsung hopes that its innovative mobile Kiosk platform will have good reception in the selected countries and provide a creative and seamless option for shop owners to limit physical contact with their customers and enhance the efficiency of their overall service processes. Its payment versatility will also endear it to these developed markets.
