Ola Electric S1 and S1 Pro scooters started shipping in December 2021. Since then, the e-scooters have faced numerous performance, quality, and software complaints. The one complaint that stands out is the missing features that the company had promised earlier. Now, OLA Electric‘s Chief Marketing Officer has provided some updates on the situation.

Ola S1

Ola Electric’s S1 Pro scooters are currently shipping without functional key features like cruise control, Hyper mode, hill-hold assist, and the navigation feature which is common in both S1 and S1 Pro models.

Varun Dubey, Chief Marketing Officer at Ola Electric, recently said during an interview that “features like cruise control, hill hold, navigation, etc. are coming up in the next few months by June. That is what we are going to deliver and it is not just about those features. As consumers continue to use the scooter and live with the scooter, we will learn and we will keep adding more and more features which consumers will continue to get.”

He added, “For us, the scooter is as much of a software platform as it is a hardware platform and even in September when we had opened up the windows and done the media test rides, we had explained it clearly that the software is going to come in stages and we are going to release these as important software updates over several months in 2022.”

So it appears that Ola Electric scooter customers might have to potentially wait for months before the software update that makes these key features functional finally arrives.

Additionally, the executive also answered the range discrepancy complaints by the S1 Pro customers stating that the scooter has an ARAI certified range of 181 Kms which is measured for ideal conditions.

Dubey clarified that the real-world range of the S1 Pro electric scooter is 135 km. The Ola Electric rep also claimed that they have shared the true range of the scooters with their customers.

 

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