A Samsung Galaxy Z Flip3 user has recently shared his experience with the foldable smartphone, and what led him to frame it once it had broken down. Yes, the device is in a frame alongside the company’s letter of refusal to honor the warranty.

Samsung

According to Juhani Lehtimäki‘s blogpost, he “will never buy another Samsung device.” He had decided to purchase the new foldable smartphone after watching a video from a famous tech YouTuber Marques Brownlee who had reviewed the handset. Initially, Juhani was quite satisfied with the device, due to its unique design and form factor. However, it was quite costly and just after three months, disaster struck.

One day, he took out his phone from his pocket and noticed the middle of the display on top of the hinge turning black. Furthermore, the top half of the display had stopped responding to touch as well. This black part starting growing as well and soon, the display had completely failed. Lehtimäki claims that he never dropped the phone and took great care of it. So, he sent it for repairs since it was still in warranty thinking that foldable panels are still new and this might not be too out of the ordinary.

Samsung

But unfortunately for him, the South Korean tech giant said that his Galaxy Z Flip3 “could not be repaired under warranty. Based on the information you have provided, we have contacted our service partner to obtain more detailed information regarding the repair. During the technical inspection of your device, the technician was able to determine that in addition to the display, the frame is also broken and that this damage is due to a mechanical impact, such as a fall, bending or excessive pressure.”

To make matters worse, the company said that it would cost around 340 US Dollars to fix the display. So, Juhani decided that he would never pay a single penny to Samsung ever again and framed the broken phone along with the rejection mail to remind him of this forever.

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