UK man uses AirTags and PowerPoint presentation to track his lost bags

It has been a mixed bag of positives and negatives for Apple’s AirTags since they were launched by the tech powerhouse. There have been concerns that the device is being put to criminal use in addition to privacy concerns. However, we have continued to hear wonderful stories concerning the AirTags and relating to its original purpose. A UK man has used the AirTags in his missing luggage and a PowerPoint presentation to ask the airline for his lost bags.

On a return trip from South Africa, Elliot Sharod and his wife arrived in the United Kingdom without their luggage due to some changes in their flight trajectory. Probably anticipating issues of lost luggage, Sharod had placed an AirTag in each of the bags and was able to track them via his Find My app. The bags were tracked to Frankfurt, which was the first stop on their trip from South Africa to the UK. The airline, Aer Lungus subsequently delivered the luggage to Sharod the following day, albeit with one of the three bags still missing.

Hi @AerLingus – perhaps a PowerPoint presentation on the journey you’ve sent my lost/stolen bag on will help?

I’ve told you multiple times where it is and you’re doing nothing about it.

This has been a shocking experience with you pic.twitter.com/105BdEM7MU

— AirTag Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭 (@aviosAdventurer) April 22, 2022

The airline seemingly was not responsive to Sharod’s further request for his lost bag. He had used multiple channels including multiple calls, emails and tweets to complain without a resolution of the issue. Sharod subsequently deployed the tracking information from his Find My app that pinpointed the location of the bag. He used screenshots from the app to create a PowerPoint presentation he shared on multiple platforms. The airline says it has checked on the locations but the bag could not be found, possibly stolen.

Sharod has contacted the police to help recover his stolen bag. He says this has been a shocking experience with the airline. He is not impressed with the response of the airline to his missing luggage. A recent update, however, shows that the missing bag has finally been retrieved.

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