Last week, Microsoft announced that the company had introduced chat limits to their Bing chatbot service, following concerning reports of Bing threatening and gaslighting its users. And 4 days after implementing the restriction, Microsoft decided to revise its restriction rules upon inspection and feedback from its user base.
From the official Microsoft Bing Blogs page, the tech giant expresses that it has received feedback from many of its users wanting a return of longer chats so that they can both search more effectively and interact with the chat feature better. Thus, from today onwards, Bing will have an increased amount of 6 chat turns per session and 60 total chats per day, instead of the original 5 chat turns per session and 50 total chats per day.
The reason behind the loosening of the new limit is that Microsoft states that user data shows that for the vast majority of users, an increased amount of 60 chats will enable more natural daily use of Bing. In fact, Microsoft also outlines its plans to increase the daily cap to 100 total chats soon, which could allow for more interaction with the Bing Chat service.
Besides increasing the chat limit, Microsoft has also updated Bing such that your normal Bing searches will no longer count against your chat totals.
The tech giant has also begun testing an additional setting interface of Bing Chat that lets you choose the tone of the Chat from more Precise – which will focus on shorter, more search focused answers – to Balanced, to more Creative – which gives you longer and more chatty answers. Microsoft says the move is to give users more control over the type of chat behaviour to best meet their search query needs.
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(Source)
