Stability is likely one of the most important aspects for Apple. Instead of integrating the latest technologies when releasing a new product, the company provides users with features that have been on the market for some time but are now much more advanced. Although this approach is criticized by some users, it instills a sense of confidence in many because it helps prevent new systems from causing problems and negatively impacting the user experience. However, Apple cannot completely eliminate issues. According to recent reports, severe battery swelling issues have been reported in the iPhone 13 and iPhone 14 Pro within six months of purchase.
Severe Battery Swelling Issues Reported in iPhone 13 and iPhone 14 Pro Within Six Months of Purchase
Recently, some iPhone users reported severe battery swelling issues on the internet. They expressed concerns about the quality of the batteries in certain iPhone models, specifically the iPhone 13 and iPhone 14 Pro. These users claim that the issue arose despite normal usage of their devices. One user, who purchased an iPhone 14 Pro in December last year, stated that the Apple battery quality issue led to significant swelling.
The swelling was so severe that it forced the screen to pry open. Despite this, Apple’s customer support allegedly refused to address the problem with a responsible attitude. The user reportedly called Apple’s technical support three times. A senior advisor initially promised to replace the device if the battery issue was proven to be a quality problem, but later changed their stance and denied the promise.
Photos shared by users show the screen of the affected iPhone 14 Pro protruding, presumably due to the swollen battery. It’s worth noting that other iPhone 14 Pro users have also encountered battery swelling issues. However, when they sent their devices to Apple’s customer support, the company rejected the complaints and returned the devices.
Surprisingly, upon return, the battery swelling issue had disappeared, but the battery was displayed as an “unknown component.” The user suspects that Apple replaced the original battery without acknowledging the repair. According to the claims, this is not an isolated case of iPhone batteries swelling.
However, it cannot be ruled out that the battery swelling issues may have been caused by users placing their phones in high-temperature environments or charging them under high-temperature conditions. Further investigation is required to determine the root cause of these problems and whether they are indeed due to manufacturing defects or user habits.
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