In an exciting development, especially for European Samsung users, the company has launched its highly anticipated Self-Repair program in nine European countries. Following a successful debut in Korea, this expansion enables Galaxy customers in Belgium, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, and the UK to take care of their device repair on their own terms.
Multiple components of devices such as Galaxy S20, S21 and S22 Series can be self-replaced
By offering repair kits and authentic Samsung parts, the Self-Repair program allows users to maintain a healthy lifespan of their devices through proper maintenance. Galaxy owners can now enjoy an optimized experience on their devices for longer periods of time. The program covers the popular Galaxy S20, S21, and S22 series, as well as the Galaxy Book Pro and Galaxy Book Pro 360. Samsung’s commitment to enhancing user experience and device longevity is evident in their statement. TM Roh, President and Head of Mobile eXperience Business at Samsung Electronics, stated, “We are dedicated to scaling access to our Self-Repair program worldwide while simultaneously improving our products’ repairability.”
Originally introduced in the United States in 2022, the Self-Repair program’s expansion into Europe involves strategic deals with prominent smartphone parts distributors in the region. Major partners include ASWO, a leading Germany-based after-sales service and electronics specialist for Europe, and 2Service, a Dutch electronics parts supplier and Samsung authorized distributor.
Galaxy users in Europe can now replace essential components themselves, such as phone screens, back glass, and charging ports for the Galaxy S20, S21, and S22 series. Additionally, Galaxy Book Pro series owners gain access to seven genuine parts, including the case front, case rear, display, battery, touchpad, power key with fingerprint reader, and rubber feet. Customers will receive the necessary repair tools and retain them for future use, ensuring a convenient and hassle-free experience whenever repairs are needed.
Samsung’s future plans for the Self-Repair program involve expanding the range of supported devices, providing additional repair tools and manuals, and exploring new markets. By doing so, Samsung aims to empower Galaxy customers with a wider array of options to repair their technology and reduce their environmental impact.
For more information on Samsung’s Self-Repair program, Samsung.com offers a detailed set of resources and guidance on maintaining and repairing their Galaxy devices. With this innovative initiative, the South Korean tech giant continues to redefine the face of consumer electronics.
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