BYD, the world’s largest electric vehicle manufacturer, continues to expand its range of products and services. The company aims to keep its existing customers satisfied while attracting new ones. In line with this goal, its latest initiative is the “Online Accident Reporting Service.” Still in the trial phase, this service aims to provide quick assistance to users in case of need. Here are the details…

BYD Unveils User-Friendly Online Accident Reporting System

Accidents, unfortunately, are a part of our lives. Many of us have unintentionally caused harm to an object, or worse, to ourselves or someone else due to mistakes we’ve made. However, in situations like driving a car, accidents can be much more dangerous and even fatal. For instance, a short while ago in China, a driver crashed a test car of the AITO M5 into a BYD Dolphin because they accidentally pressed the accelerator pedal instead of the brake pedal.

Although accidents like these may sound simple, they occur quite frequently and can lead to serious damages. In an effort to prevent such incidents and ensure a smooth experience for users involved in accidents, BYD has launched a new online accident reporting service. The service is currently accessible through the BYD Dynasty and BYD Ocean mini programs, with the app function scheduled for a later release.

For example, with the Ocean mini program, users can open the relevant interface, then follow the instructions to upload the relevant information. The insurance company will respond immediately to provide services to the car owner, thus realizing “one-click reporting”, and users can also check the reporting progress online in real time.

The online reporting service can help to ensure that electric vehicle owners receive timely and accurate assistance in the event of an accident.

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