Garmin watch users worldwide are facing a significant GPS issue, with devices crashing or getting stuck on boot-up screens. Affected watch series include the Fenix, Epix, Forerunner, Vivoactive, Venu, and Lily models. Garmin has acknowledged the problem but has yet to release a permanent fix, stating it is their “priority number one.”
Some users report crashes when starting a GPS workout, while others have found temporary relief by performing full factory resets. However, backing up your watch before attempting a reset is highly recommended.
Which watches are crashing?
The issue appears to impact a wide range of Garmin models, including:
- Garmin Epix Pro (Gen 2)
- Garmin Fenix 8, Fenix 7
- Garmin Forerunner 165, 255, 265, 955, 965, and 55
- Garmin Vivoactive 5
- Garmin Venu 3 and Venu 2
- Garmin Lily 2 and Lily 2 Active
- Garmin Instinct 3
Other GPS-enabled models may also be affected.
Garmin’s response
A red banner on Garmin’s US and UKwebsites addresses the issue. The message states that they are researching reports of devices showing a blue triangle when starting a GPS activity. They suggest that a reset by pressing and holding the power button might restore functionality. Garmin also mentions that they will share more information on a permanent fix once it is available.
Users are advised to power off their devices, restart them, and sync with the Garmin Connect app or Garmin Express. While the root cause remains unclear, a faulty firmware update affecting GPS subsystems is the likely culprit.
Does the fix work?
The temporary fix has yielded mixed results. Some users report success after resetting their devices, while others claim the issue resurfaces later. Notably, factory resets erase Connect IQ content, Body Battery data, Garmin Wallet information, and custom settings. Until a permanent solution is released, Garmin watch owners are urged to stay updated and proceed with caution.
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