The long-running saga surrounding the iPhone 7 and iPhone 7 Plus “Loop Disease” issue is finally coming to an end with compensation to the users. Former owners of these devices are now receiving settlement payment of up to $350, which, of course, is part of the $35 million class action lawsuit.
The issue and the settlement
The iPhone 7 and iPhone 7 Plus were widely praised when they launched in 2016 and 2017. However, some users experienced a problem dubbed “Loop Disease.” This issue, allegedly caused by applying pressure on a specific part of the phone, led to degraded audio quality. Not to mention, it affected the calling experience of the smartphone as well.
A class action lawsuit was filed years ago. After being approved last year, the compensation is finally reaching the users who participated in the class action lawsuit. Most claimants are receiving around $200. Although users who paid for repairs related to that issue could get up to $350.
Apple agreed to the $35 million settlement without admitting any wrongdoing or liability. The deadline to join the lawsuit passed last summer. So only those who filed claims by then are eligible for the compensation.
While the settlement provides some relief for affected customers, the bulk of the $35 million fund, as reported by 9to5Mac, will go to the attorneys who brought the case forward. Still, for former iPhone 7 users, receiving a few hundred dollars in 2025 is a welcome resolution to a frustrating issue.
This isn’t the first time Apple has faced a class action lawsuit though. Last fall, customers who owned MacBooks with problematic butterfly keyboards began receiving payments as part of a separate settlement.
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