If your M2 Mac mini refuses to power on, Apple might have you covered. The company has quietly launched a new global service program to address a rare “no power” issue affecting certain 2024 models—offering free repairs for eligible devices.
According to Apple, the issue affects a “very small percentage” of Mac minis manufactured between June 16 and November 23, 2024. While the company hasn’t shared what’s causing the problem, it says affected units may simply fail to turn on. Even if your device seems fine, it may still qualify for service under the program.
Repairs are free and can be handled through Apple Stores or authorized service providers. The program covers eligible devices for three years from their original sale date, giving owners plenty of time to take action.
To find out if your Mac mini is eligible, visit Apple’s support page and enter your serial number. Apple also recommends backing up your data before bringing in your device, and notes that if your Mac has any unrelated damage—like a cracked case—you might need to get that fixed first (which could incur a cost) before the power issue can be addressed.
Reactions online have been mixed. Some users on social media appreciated Apple’s proactive move, while others questioned how the issue made it past production in the first place. Regardless, this service program may help Apple maintain trust among Mac users.
This isn’t the first time Apple has launched a repair program—previous efforts have addressed things like MacBook keyboard issues and iPhone battery problems. If you’ve bought an M2 Mac mini recently, now’s a good time to check your serial number and see if you’re eligible for a free repair.
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