In order to focus on the high-end smartphone market, Huawei had started the Mate series with the launch of Mate 7 in 2014. The Chinese manufacturer had introduced Porsche Design versions for Mate 9 and Mate 10 series. Earlier this year, it had launched the Mate RS Porsche Design smartphone. Since the Porsche design devices are premium products from Huawei, the company has started exclusive services for the users of these devices.

Users who visit a Huawei store or any of its customer care centers in China to enquire or purchase a Porsche design product, they are greeted with exclusive service channel that has specially trained to offer priority services to such customers. Also, Porsche Design users have an exclusive queue page on WeChat.

The Porsche Design user-specific services are available for owners of Mate 9 Porsche Design, Mate 10 Porsche Design, Mate RS Porsche Design, and Huawei Smartwatch Porsche Design. Apart from exclusive service channel, Huawei is offering various other services such as personal reception by the manger, cultural book gifts and a dedicated hotline.

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On seeing a Porsche Design customer, the store manager may offer books like “Huawei Series Stories” and “Huawei People’s Work Philosophy” so that the premium customers of the company may learn more about the Huawei culture. When an owner of a Porsche Design device contacts Huawei for assistance on the product, he can simply dial Huawei’s customer service number and then press 9 for exclusive service.

Currently, the exclusive services for Porsche Design Huawei devices are only available in China.

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Huawei launched some of its best smartphones yet in the P20, Mate P20 Pro and Mate RS Porsche Design back in March. While the P20 and P20 Pro adopted the now trending notch display design, the Mate RS did not come with any cut out in its display. Porsche Design’s CEO has now revealed the reason for the notch-less design adopted on the Porsche Design Mate RS and that is because the company (Porsche Design) is against it.

Porsche Design based its rejection of the notch on how it affects a smartphone’s design. While speaking with Digital Trends, the company’s design director Christian Schwamkrug stated that the company things the notch compromises the smartphone’s design. He thinks the notch destroys the symmetry of the screen, comparing it to a picture which is either rectangular or square with a borderline and a clear frame format. 

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This view is consistent with that of many users as expressed in a survey carried out by Android Authority. Many users are also of the view that the notch destroys the symmetry of the screen and that it can get in the way if you are watching videos or playing games. Although Huawei included the option of hiding the notch on the P20 and P20 Pro but that is just a software feature. So, if you are not a fan of the notch design, the Mate RS Porsche Design may not be a worthy option due to its steep price tag. Huawei has slapped a €2095 (~$2599) price on the 512GB variant while the 256GB variant is €1,695 (~$2,103).

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