TrueCaller Archives - Gizmochina

Truecaller introduces AI-powered call recording feature for Android and iPhone

Soumyakanti — Wed, 14 Jun 2023 18:59:44 +0000

Truecaller, the popular caller identification application, has rolled out a new call recording function for its premium subscribers on iOS, adding to a similar feature already available for Android users.

To work around system limitations that typically prevent apps from recording calls, Truecaller has developed a unique workaround. In the case of Android, users can initiate the call recording function directly from within the Truecaller app. If users choose to use another dialer, Truecaller presents a floating recording button for accessibility.

For iOS users, the process involves dialing a specific recording line via the Truecaller application, which then merges both incoming and outgoing calls. To ensure privacy, a beep sound will notify the other party that the call is being recorded.

Truecaller Unveils AI-Enhanced Call Recording Feature

Call recording first made its debut on Truecaller’s Android platform in 2018 for premium users, and by 2021, it was accessible to all Android users. However, following Google’s decision in 2022 to limit access to its Accessibility API, a tool Truecaller and other apps used for call recording, Truecaller was compelled to withdraw this function.

Leveraging Large Language Model (LLM) technology, Truecaller has announced that it will soon introduce a feature that provides users with transcripts of their recorded calls. The company has plans to launch this AI-enhanced calling feature in the coming weeks. Users will be able to search the transcripts for specific information, providing a convenient reference for recorded conversations. Notably, all recordings are stored locally on users’ devices, ensuring privacy and data control.

Truecaller tested the call recording function with a select group of iOS users in the US before officially making it available to all premium subscribers. The company offers three subscription plans in the US: a basic ad-free plan at $1 per month, a premium plan which includes call recording at $3.99 per month, and a top-tier plan at $4.49 per month that offers a call screening assistant.

Truecaller co-founder Nami Zarringhalam has stated that the call recording feature will soon be expanded to other countries, including India, Truecaller’s largest market. The app currently has over 500,000 users in the US, with 10% subscribing to a paid plan, and a total of 350 million users globally. In India alone, Truecaller boasts a user base of 100 million.

Raphael Mimoun, Truecaller’s Cloud Telephony Product Director, expressed the inspiration behind this call recording feature, citing advancements in Language Learning Models (LLMs) that seek to redefine the call recording experience. The company expects this new functionality to significantly transform how users manage, retrieve, and utilize their conversations.

Truecaller Will Soon Identify Incoming Spam Calls And Messages On WhatsApp

Viraj Gawde — Tue, 09 May 2023 13:30:16 +0000

Truecaller is a smartphone app that helps discover unknown callers. Now as per a report by Reuters, the company’s CEO confirmed that they are working on the caller ID service to be available on WhatsApp soon. There has been a significant spike in spam calls and messages from international numbers on the instant messaging platform.

Truecaller will save you from annoying WhatsApp spam calls and messages

Every user receives unsolicited calls or sometimes even from people they know but don’t have their contact saved in their phone. There have been various instances where people have been pranked, scammed, and fallen prey to fraudsters. Today spam calls and messages are not only limited traditionally. They have become rampant on WhatsApp to target unsuspecting users. However, there is no service or tool currently to identify the unknown person before communicating with them. In short, a user has to copy and paste the number of an unknown WhatsApp user on to Truecaller’s search directory.

Truecaller CEO said that telemarketers are switching to internet calling although it is fairly new to the market. He added that over the last two weeks, the company has seen a spike in user reports from India about spam calls over WhatsApp. The Truecaller’s spam identification feature will help in identifying potential spam calls on the instant messaging platform.

It remains to be seen how Truecaller’s caller ID service will work on WhatsApp. It could probably alert users of any incoming spam calls. The integration in WhatsApp is currently in the beta phase and will be rolled out globally later this month.

It makes sense for Truecaller and WhatsApp to work on spam identification with potential solutions before it becomes a widespread nuisance for users.

Truecaller will no longer offer call recording feature, here’s why

Pranav — Fri, 22 Apr 2022 10:51:03 +0000

Just yesterday, we reported that the Call recording feature on Android phones is about to get killed. Today, one of the most popular apps used for recording calls and for identifying call details – Truecaller – stated to News18 Tech that it will soon stop offering the call recording feature on its app.

Google for a long time has been keen on assuring privacy and Security on Android phones. Starting from Android 10, Google didn’t allow apps to record calls on Android phones.

To foil the restriction imposed by Google, apps started using the Accessibility API for call recordings. Using Accessibility API means users can simply get permission from users for recording calls regardless of them being on any Android versions. Now, however, with Google’s recent Play Store policy change, apps cannot request remote call audio recording.

That being said, apps like Truecaller, which uses Accessibility API for recording calls will not work. And thus, the company has now confirmed the same in an official statement.

“At Truecaller, we had introduced call recording for all Android smartphones based on overwhelming consumer requests. Call Recording on Truecaller was free for everyone, permission based, and required uses to enable the feature using the Google Accessibility API. However, as per the updated Google Developer Program policies, we are unable to offer call recording any longer,” said a Truecaller spokesperson.

Truecaller also stated that devices that have an in-built call recording feature can still record calls. Currently, Xiaomi, Google, Samsung, OnePlus, and Oppo offer built-in call recording features on their dialers, so users owning phones of any of these brands are spared.

A presenter of a webinar held by Google recently said the same. “If the app is the default dialer on the phone and also pre-loaded, accessibility capability is not required to get access to the incoming audio stream, and hence, will not be in violation.”