Truecaller, the popular caller identification application, has rolled out a new call recording function for its premium subscribers on iOS, adding to a similar feature already available for Android users.

truecaller

To work around system limitations that typically prevent apps from recording calls, Truecaller has developed a unique workaround. In the case of Android, users can initiate the call recording function directly from within the Truecaller app. If users choose to use another dialer, Truecaller presents a floating recording button for accessibility.

For iOS users, the process involves dialing a specific recording line via the Truecaller application, which then merges both incoming and outgoing calls. To ensure privacy, a beep sound will notify the other party that the call is being recorded.

Truecaller call recording feature

Truecaller Unveils AI-Enhanced Call Recording Feature

Call recording first made its debut on Truecaller’s Android platform in 2018 for premium users, and by 2021, it was accessible to all Android users. However, following Google’s decision in 2022 to limit access to its Accessibility API, a tool Truecaller and other apps used for call recording, Truecaller was compelled to withdraw this function.

Leveraging Large Language Model (LLM) technology, Truecaller has announced that it will soon introduce a feature that provides users with transcripts of their recorded calls. The company has plans to launch this AI-enhanced calling feature in the coming weeks. Users will be able to search the transcripts for specific information, providing a convenient reference for recorded conversations. Notably, all recordings are stored locally on users’ devices, ensuring privacy and data control.

Truecaller tested the call recording function with a select group of iOS users in the US before officially making it available to all premium subscribers. The company offers three subscription plans in the US: a basic ad-free plan at $1 per month, a premium plan which includes call recording at $3.99 per month, and a top-tier plan at $4.49 per month that offers a call screening assistant.

Truecaller co-founder Nami Zarringhalam has stated that the call recording feature will soon be expanded to other countries, including India, Truecaller’s largest market. The app currently has over 500,000 users in the US, with 10% subscribing to a paid plan, and a total of 350 million users globally. In India alone, Truecaller boasts a user base of 100 million.

Raphael Mimoun, Truecaller’s Cloud Telephony Product Director, expressed the inspiration behind this call recording feature, citing advancements in Language Learning Models (LLMs) that seek to redefine the call recording experience. The company expects this new functionality to significantly transform how users manage, retrieve, and utilize their conversations.

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