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Xiaomi Mi Band 2 Can’t Track Heart Rate of People With Dark Complexion?

by Jed John 11

Xiaomi launched the Mi Band 2 sometime in June last year and it has been a well received product. The company even ran out of stock severally as a result of the huge demand for the smart wearable. There have been a few reports of defects on the latest wearable by consumer and one of such complaints is the heart rate monitor on the Xiaomi Mi Band 2 doesn’t work of persons with dark skin color.

mi band 2 official

This complaint was spotted in a thread on the MIUI forum. The thread was created in October last year with the title “Mi Band 2 Heart Rate measure not working on Black People“. The thread has garnered a lot of comments from users of the smart band who seem to have similar problem using the Mi band 2. Some of them even acknowledged that when the palm is put under the sensor, it reads the heart rate perfectly. One respondent claimed placing a white piece of paper in between his skin and the sensor was his own quick fix to solving the issue.

Xiaomi Mi Band 2

Related: Xiaomi Mi Band 2 New Feature Unveiled: Indoor Run Mode

Sure, this isn’t a willful anomaly from Xiaomi or Huami who manufactures the smart band, but is perhaps a software glitch or something. It is very likely it is a software issue as one of the users complained that his own started when he update dthe firmware, while another user claimed his own stopped after updating to the latest firmware version for the Smart band.

Xiaomi has acknowledge that it is aware about the issue and is probably working towards fixing it. Xiaomi Mi Band 2 isn’t the first wearable to be reported with such problem, though, when Microsoft first launched it Kinect in 2010, similar problem propped up on people with dark skin.

(source, via)

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  • Bility

    I am a black man and mine Mi Band 2 was working perfectly until the latest updates. I thought I was the only one with this problem until now.

    • hi, Bility, we plan to support hr measurement on dark skin in a couple of days. Do You use iOS phone and would like to become a beta tester of it?

      • Bility

        Hi, no I will never ever use iOS I hate it. I use Android and looking forward to you guys sorting this problem out. Many thanks in advance

        • I will let You know once we manage to solve it.

          • Bility

            Is Mi any closer to solving the heart rate problem on the Mi Band 2 for dark skin people? Because mine is still not working.


          • Hello, Bility,
            sorry for not responsing that long.
            regarding Your question – yes, we are working on it.
            please drop me a line at [email protected] (I check this e-mail every day).
            I hope that together we will test our new solution and it hopefully will work!

          • James

            I’m a dark skin guy and I bought a MI band2 yesterday, especially for monitoring my heart rate when working out…. Impossible to measure my heart rate when the band is on my wrist. Ilooked a bit on internet to find a solution and I got here. Then I tried to take the heart rate with my fingers and it worked perfectly. I’m now wondering if I should send the band back and ask for a refund or keep it and expect the problem to be solved one of this days.

  • Bility

    It is true I have just tried using the palm of hand and the Mi Band 2 read my heart rate perfectly.

  • Don dodin

    Mi band 1s as wepl

  • Don dodin

    Can you also bring up the fact of the 1s as well

  • Pranav

    Had nightmare using band 2, will never go for these over hyped wareables in near future