During the lockdowns, Xiaomi India launched a service called Mi Commerce. This enables customers to order products online from nearby authorized Xiaomi stores. Now, the company has confirmed that it will continue this venture even post COVID-19 pandemic.
Anuj Sharma, the Marketing Head of Xiaomi India was recently interviewed by Mashable India. In which he mentioned the benefits of Mi Commerce to both customers and retail partners.
According to him, this service allows fewer people to queue up outside retails stores as only limited customers are allowed inside to maintain social distancing. Also, this helps those people who need to get a phone or power bank immediately but could not visit a store due to kids or senior citizens at home.
Further, customers also get to experience the benefits of both worlds. On ordering the product online through Mi Commerce (local.mi.com), it gets delivered within a few hours following safety norms. On delivery, customers can either pay via UPI, credit/debit card or cash.
The service was launched out of necessity to keep the company’s business running during lockdowns. But due to its benefits for partner retailers and customers, Xiaomi will continue to operate Mi Commerce even after lockdowns in India.
UP NEXT: Samsung beats Xiaomi as the smartphone brand Indians are likely to buy next
