OnePlus Nord 2 has not had a smooth sail in the Indian market since it was launched in July. It has been one controversy to the other. Not too long ago, an Indian lawyer alleged that the Nord 2 exploded in his pocket. Right now, a story has emerged of a Nord 2 Warp charger that exploded after it was plugged into a socket and left to charge a Nord 2 smartphone.
The incident reportedly happened in the city of Kerala and was shared by the victim Jimmy Jose (@The Glitchhhh). The incident seems to have happened during a rainstorm and resulted in the damage of the charger and also the socket. Thankfully, the smartphone wasn’t affected.
I wanted to get this to your immediate attention. My OnePlus Nord 2 warp charger blasted with a huge sound and it blew up the socket. Luckily I'm alive to make this tweet. The Nord 2 is working. but this is scary af. I'm still in shock😐@OnePlus_IN @oneplus @OnePlus_Support pic.twitter.com/K3fXCyGzNp
— Jimmy Jose (@TheGlitchhhh) September 25, 2021
The post drew the attention of the OnePlus Support team who directed the owner to visit a customer care center. At the care center, the technicians examined the charger and reached a conclusion that the explosion occurred as a result of voltage fluctuation. The company also offered a replacement which was delivered to the user.
In a statement emailed to Gadgets 360, OnePlus India stated that “We take any claim like this very seriously. The user has handed over the damaged OnePlus Charger to our service center and has been offered a replacement. OnePlus chargers contain built-in capacitors which control and store energy. In this case, after a thorough analysis, the capacitors have remained intact concluding that the blast has been caused by external factors such as voltage fluctuations.”
The statement also advised users to adhere to safety precautions and warnings specified in its products’ user manuals.
RELATED:
- OnePlus Nord 2 5G arrives with a MediaTek processor, improved cameras, and faster charging
- OnePlus Nord 2 5G smartphone goes on sale in India; price starts at ₹27,999 ($376)
- OnePlus tipped to launch sub ₹20,000 smartphones in India
- ColorOS 12 update confirmed for OnePlus 7, 7T, 8, 8T series
- OnePlus 10 series may not feature significant design improvements
