UPDATE:

Here’s the official statement from POCO regarding this matter.

“At POCO India, customer safety is of utmost importance and we take such matters extremely seriously. 

At this stage, our team contacted the concerned customer as soon as the issue was notified and is awaiting his visit to the nearest service center. We are committed to examine the issue in detail, and extend all our support to the customer and resolve this on priority.

All our devices go through various levels of stringent quality tests to ensure that the quality of the device is not compromised at any level.”

 

 

[Original Story] Smartphones exploding or catching fire have been in the news throughout the year. Be it the case of a vivo phone catching fire while shipping or the OnePlus Nord 2 blasting in the pocket of someone’s trousers.

Image via 91mobiles

A similar incident occurred in India on November 27 when a POCO M3 caught on fire (via 91Mobiles) and exploded. The incident was shared on Twitter by the alleged victim’s brother Mahesh (@Mahesh08716488). In the now-deleted tweet, the user does not mention any details of the incident or what made the phone catch fire. POCO acknowledged the issue and replied to the tweet, saying that customers’ safety is very important and that it takes such matters seriously.

Mahesh shared an image of a burned POCO M3, which shows severe damage to the phone with the middle and bottom parts of the phone’s rear completely incenerated. No information has been provided of anyone being hurt or injured due to this incident.

This is not the first time a POCO phone has gone up in flames in India this year, as a similar incident happened in September involving a POCO X3. These frequent incidents paint a bad picture of the China-based Brand, putting into question the quality and safety testing standards of these devices supplied to the subcontinent.

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