Honor recently launched its first foldable smartphone, dubbed Honor Magic V and now the device is officially available for purchase in China for a starting price of 9,999 yuan which roughly converts to $1,574.
The company has now announced that those who have purchased the Honor Magic V smartphone will be getting the VIP Plus exclusive services free of cost.
The VIP Plus service includes 24×7 support for the customers and can be used just by dialing the dedicated phone number. Further, the services can be availed by visiting any of the offline service centers.
Honor is also offering door-to-door service to the customers. In this on-site service, the engineers can conduct on-site inspection, maintenance, cleaning, and provision of spare phones for mobile phones. However, this service is currently limited to uses in Beijing, Shanghai, Guangzhou, and Shenzhen.
If the Honor Magic V takes longer for repair, then the company will provide a high-end spare smartphone to the customer but the company has not yet revealed which devices will be offered under this service.
Users can also get the advantage of two free maintenance service in a year that includes memory cleaning, comprehensive testing, software upgrades, mobile phone cleaning, and external screen film. Customers also get a 30 percent discount on the replacement of the nano-optical inner/outer screen each time.
To use the one-to-one service, the user just needs to navigate to the service page in the My Honor application and then the customer can also chat with the service representative after adding through the enterprise WeChat app.
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