A recent software update from Xiaomi has caused significant problems for users of Xiaomi, Redmi, and POCO devices. This faulty update has led to an infinite reboot loop on affected devices, making them unusable.
Xiaomi has acknowledged the widespread complaints online and confirmed the cause of the issue. The problem stemmed from an update to its system application called the System UI Plugin.
Turns out, the update was only intended for devices running HyperOS but was mistakenly rolled out to a wider range of MIUI-based phones. This compatibility mismatch triggered the reboot loops upon installation.
Xiaomi says it has removed the faulty update from online sources to prevent further problems. But for those who are already affected, the company advises reaching out to technical support for assistance.
They strongly discourage users from attempting to fix the problem themselves, as it could lead to data loss if not properly backed up.
Although the exact number of affected users is unknown, Xiaomi says it has impacted only a “small number” of devices. Unsurprisingly, reports of the issue have surfaced on various platforms, including the Xiaomi subreddit and X/Twitter support page.
This incident isn’t the first time Xiaomi has faced issues with its software updates. So to mitigate such risks, it’s better to disable automatic updates on your handset. This way, if any glitches slip through, they won’t instantly affect your device.
For users currently grappling with issues stemming from the new system app update, they should contact official Xiaomi after-sales channels for support and guidance.
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