The Pixel Watch series has always been a head-turner with its unique, round pebble design and futuristic curved glass. But beneath the sleek exterior Google has yet again failed to solve a persistent issue – repairability, or rather, the lack thereof.
Just like its predecessors, Google’s latest smartwatch isn’t built for repairs. So any unfortunate mishap, whether a cracked display or a malfunctioning battery, means you simply can not repair it, rather you have to replace the smartwatch itself.
The design plays a big role in this problem. The signature round form and beautifully curved glass are undeniably attractive, but they also make the watch more prone to damage, especially the display, which is the most likely component to suffer from a fall or bump.
In a message to Android Authority, Google confirmed that the policy for their smartwatches remains the same — if broken, replace it, the watch is not repairable.
Instead, the company suggests users opt for the Pixel Watch 3’s Preferred Care program, which offers a replacement for a $49 service fee in case of accidental damage. However, this is only an option in some regions, leaving users in unsupported areas with a hefty price tag for a replacement, even outside of warranty.
This whole system stands in stark contrast to Google’s recent sustainability efforts, particularly the self-repair program rolled out for Pixel smartphones. Furthermore, it creates a significant amount of electronic waste, as broken Pixel Watches become unusable even if parts within them might be perfectly functional.
While protective cases offer some peace of mind, they come at the cost of adding bulk and potentially compromising the watch’s design aesthetic. It’s a trade-off many users might not be comfortable making.
So, while the Pixel Watch 3 offers features like improved fitness tracking, a Loss of Pulse Detection tool, and brighter displays, you should be cautious about making a purchase decision due to its repairability concerns.
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