Samsung’s Galaxy Buds 3 Pro have been widely praised for the new look with the “blade lights” on the stems. However, a series of quality control issues have marred their reputation. From fragile ear tips to high-pitched sound problems, the earbuds have faced multiple complaints so far. The most pressing issue, however, is the growing number of reports about charging malfunctions.
The charging problem
Many Galaxy Buds 3 Pro users have reported that one of the earbuds does not charge properly. Symptoms include the charging case’s orange blinking light, a phone notification saying the earbuds aren’t charging, and, of course, the battery percentage of one of the earbuds remaining stagnant. Upon digging deeper it seems that the issue has multiple root causes, again suggesting significant quality control flaws.
Magnetic sensor malfunctioning
One user identified the magnetic sensor, which detects whether the earbuds are in the case, as a possible reason behind this issue. The user suggested a temporary fix involving “bringing the defective earbud close enough to the case so the magnet/sensor thinks it’s inside” and removing it.
The LED should blink, and you’ll see the “charging stopped” notification. While repeating the process a couple of times reportedly solved the problem (at least temporarily), I wonder if a single person considering a Rs 19,464 (USD 223) TWS from Samsung can accept this experience.
Long story short, this is barely a workaround for the issue on this product, even if it works.
The next discovery is damaged charging pins
Another user discovered that the charging pins in their case appeared damaged or “melted.” While earbuds are low-energy devices and shouldn’t generate significant heat, this issue raises concerns about manufacturing defects. Notably, an incident from last year involved a Galaxy Buds FE exploding, which further fuels worries about Samsung’s quality control.
And of course, there’s the software update
A software update released in October 2024 has also been linked to the charging issue. Some users reported the problem only arose after installing the update. While this suggests a potential software fix, Samsung has yet to roll out a global solution. A recent update in South Korea (version R530XXU0AYB3) offers hope, but its availability elsewhere remains unclear.
You need to pay Samsung to fix the issue
Despite the apparent manufacturing issues, Samsung service centers have reportedly blamed water damage in many cases, charging users as much as $180 for repairs. Affected users insist they never exposed the earbuds to water.
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