JioCinema gets a massive spike in active users around the same time since last year. You all know it’s because of the Indian Premier League (IPL), which is celebrated like a festival in India. Last year, JioCinema faced a series of bugs and problems, which caused a lot of rage among the users. Fortunately, most of them have been resolved. However, it’s still not an error-free platform.
Many users have complained that JioCinema isn’t working. If you can’t watch your favorite IPL 2024 matches or movies/shows, try these solutions and get Jio Cinema working on your device.
Quick Solution:
If the JioCinema app isn’t working, go to jiocinema.com, log into your account, and watch cricket or other content without any problem.
How to Fix JioCinema Not Working Issue on Android, PC, and TV
Table of Contents
Often, minor app glitches cause such problems, which can be quickly resolved by relaunching the app. Do this if you haven’t already. Also, I’d strongly advise restarting the device to fix other bugs and glitches.
If the issue persists, you’ve more solutions below to try.
1. Check Your Internet Connection
The first thing you’d want to check when JioCinema doesn’t work is the internet connection. For video streaming, you need a high-speed and stable internet connection; otherwise, the video will buffer or fail to load at all.
To check your connection speed and stability, run multiple internet speed tests using speedtest.net and analyze the results.
If the download speed in your tests varies a lot, it’s a sign that the connection is not stable. Rebooting the router should improve the connection stability.
To reboot the router, unplug the power cable for a minute and then plug it back into the power source. Now, close the JioCinema app/website on your device, connect to your Wi-Fi, and check if it’s working.
2. Update the App
JioCinema is regularly updated to include bug fixes, improvements, and new features. The installed version on your device might have bugs or glitches causing issues with the app. Updating the app is likely to resolve those problems.
You can update the app from the Google Play Store or App Store by hitting the Update button on the app info page. If you aren’t on limited data, enable auto app updates from the Google Play Store settings.
3. Reinstall the App
If updating the JioCinema app didn’t help, try uninstalling it and installing it again. Doing this ensures that no corrupted app files are stored on your device, which could trigger the problem.
4. Switch to the Website
Despite trying the above fixes, if the problem persists, JioCinema might have critical issues, or some other app(s) on your device might be in conflict with JioCinema. In such a case, you can switch to the JioCinema website or try factory resetting your device to resolve possible errors or conflicts.
Open jiocinema.com in any browser (Google Chrome, Firefox, Safari, etc.), sign into your account and watch what you want.
5. Clear Website Data
If JioCinema.com is not working on your PC, television, or any other device, it could result from corrupted cache or cookies data. Clearing the website’s data should be an easy fix here.
If you’re using Chrome on a PC, open the JioCinema website, tap the site info icon present to the left of the search section, and choose Site settings. Click Delete data and tap Delete to confirm.
On Android, open the JioCinema website in Google Chrome, tap the site info icon, and click Cookies and site data. Now, tap the Delete icon to clear the website data.
Similarly, you can clear website data on other browsers. After doing this, open the JioCinema website again and log into your account. Now, you should be able to watch cricket or other content without any problem.
6. Try a Different Browser
If your current web browser can’t play JioCinema content, try a different browser. The best browsers for Android, iOS, and PC are Firefox, Edge, Google Chrome, and Opera.
If you’re trying to play JioCinema on TV, try Puffin TV Browser, TV Bro, or JioPages.
Conclusion
The JioCinema app has improved a lot since the last IPL, but still, it’s surrounded by several bugs that keep troubling users. If JioCinema is not working on your device, fixing it should be easy if you follow all the steps from this guide.
I hope one of the solutions from this guide helped you resolve the issue on your device. If you still need any help, write down your queries in the comment section below.
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