extended warranty Archives - Gizmochina

Realme 11 Pro series is being offered with 1 year extended warranty for just Rs 1299

Sean — Tue, 20 Jun 2023 09:47:26 +0000

The Realme 11 Pro and 11 Pro+ were launched just recently in the Indian market. And now, the company is also offering a new 1 year warranty extension plan. So here is all you need to know about this service.

Realme 11 Pro series 1 year warranty extension plan live in India

The Chinese smartphone maker has announced that it is making a new warranty extension plan that brings an additional one year of warranty period for the Realme 11 Pro series. The announcement was first shared on Twitter and it states that users can avail “Unlimited number of repair requests up to the benefit value can be availed under this plan.” Notably, the brand will even cover any manufacturing defect or electrical issues on your registered devices that are being sold in India through official channels.

For those interested, you can head to the company’s official stores or websites to buy the new warranty extension plan or even go to select e-commerce platforms in the region. To avail this new plan, customers need to purchase the service for a 1,299 INR. When claiming this warranty to get your device services, the users only need an invoice.

Talking about the devices itself, the Realme 11 Pro series sport a tall 6.7 inch AMOLED display with FHD+ resolution and 120Hz refresh rate. Both devices are equipped with a MediaTek Dimensity 7050 SoC that is paired with up to 12GB of RAM. The Realme 11 Pro features a 100 megapixel dual camera setup, while the top end 11 Pro+ model offers a 200 megapixel triple camera module on the rear.

HMD Global introduces protection plans and extended warranty for Nokia smartphones

Jeet — Wed, 02 Feb 2022 01:55:48 +0000

HMD Global, the company behind the Nokia smartphones, has announced new protection plans and extended warranty for its devices. With this move, the Finnish company is offering an option for those customers who are concerned about their device’s longevity.

The newly introduced extended warry for the Nokia smartphones is priced at $10 in the United States and offers an additional 12 months of warranty following the device’s original warranty period, covering mechanical and electrical failures.

The company has also introduced protection plans, which are useful for those customers whose smartphones are prone to accidental or liquid damage. HMD Global has introduced two different protection plans.

While one plan is for the 14-month duration, the other plan is offering protection for 24 months. As for the pricing, the cost of these new protection plans for the Nokia smartphones starts at $19.

As for the coverage for the protection plan, the company lists out the following:

Damage due to negligence, gross misconduct, or normal wear and tear
Cosmetic damages (dent on outer body damage, stripping of color, scratches, etc.)
Software issues beyond the Manufacturer’s Limited Warranty, malware, and damages to accessories
Theft or loss of the device
Damage or loss of insured equipment following a fire.

Interestingly, the protection plan also comes with an extended warranty for the device, which usually costs $10. The newly announced services from the company are only available for the new Nokia devices and the service must be activated within 30 days of purchase for protection plans and within 90 days for an extended warranty.

Lava launches unique 100 days Warranty offer on Out of Warranty smartphone repairs

Sean — Wed, 28 Jul 2021 11:14:53 +0000

Lava International Ltd has just announced a new and unique 100 days warranty offer on its out of warranty repairs. This offer is available to customers and will enable them to get out of warranty Lava handsets repaired.

The Indian smartphone maker has just launched a first of its kind offer that would offer warranty on the company’s official repairs. In other words, Lava customers can avail warranty on out of warranty products that have been repaired with new spare parts. So, even if one has to pay for the initial repairs for any handset that is out of warranty, if the new repaired components still faces issues then the user can avail a replacement free of cost.

This offer is applicable from any of the company’s service centers that number more than 800 in India. Through this move, the brand also aims to be the first smartphone manufacturer in the region to offer zero cost repairs despite going past its original warranty. Furthermore, the offer will cover both spare part costs along with the labor charges as well.

Satya Sati, Head Customer Service, Lava International, added that “The customer service has always been a core focus at Lava. Our highly efficient service team proactively identifies the pain points of the customer and provides the best possible solution to them. The 100 days warranty on out warranty offer is a testament
to our constant endeavors towards improving the quality of our after sales service.”

Oppo India extends product service warranty to encourage users to stay home

Sean — Tue, 18 May 2021 12:13:48 +0000

With India struggling with the second wave of the Coronavirus pandemic, Oppo is extending its product service warranty to encourage its users to stay at home and follow precautionary lockdown measures.

The Chinese tech giant has just announced that it is extending the repair warranty for all of its product until 30th June 2021. This is only applicable to products whose warranty expires during this lockdown period. Notably, the move from the brand arrives amid the recent resurgence of cases of COVID-19 in the country. Furthermore, this is also in line with the local government’s directives. Amid the crisis, the company’s service centers will remain closed until the lockdown is in place in different parts of India.

Furthermore, the company has also provided the WhatsApp number to its Indian customers (+91-9871502777) to check the status of the operations in real time. The extension of warranty will cover multiple products like smartphones and accessories such as chargers, data cable, and earphones. Oppo has even setup an after sales customer service in the region that is powered by an AI powered Chatbot called ‘Ollie,’ which is available 24X7 for its customers.

The company has claimed that this bot can resolve 94.5 percent of their querries of its customers. To further support the local government, the smartphone maker has even donated 300 Oppo Band Style to Hyberabad police workforce recently, along with donations of 1,000 oxygenators and 500 breathing machines as well.

DJI extends product warranty for several core components to 12 months

Jeet — Thu, 20 Aug 2020 07:19:10 +0000

DJI, one of the leading drone manufacturers in the world, has announced that it is extending the warranty period for the core components of the drone to 12 months from the usual coverage of six months.

So now, the DJI drone offers 12 months of warranty for most of the parts, excluding removable batteries, retail accessories, and some structural parts. The components that have got extension period include Gimble Camera, Vision Module, Power System, Charging Butler, Battery, Gimble Handle, and PTZ Motor.

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The company has said that during the warranty period if the product experiences difficulties or issues or if it gets damaged because of non-human error, then it will offer free maintenance or repair service.

The warranty period for this will be calculated from the day of purchase of the product. DJI has also added that this is applicable to all the devices purchased before making this announcement and the company will automatically determine the warranty status when the product is sent for repair.

Along with extending the product warranty period, DJI has also said that users can also purchase value-added services that aim to further extend the warranty period. The list of such services includes Accidental Damage Protection and Liability Insurance, among others.

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iQOO to offer Extended Warranties for smartphones sold in China

Sean — Mon, 17 Feb 2020 10:17:27 +0000

After the recent epidemic caused by the Coronavirus outbreak, OEMs have been offering special incentives to its customers. One of which is the extension of warranties that brands like Apple and Oppo are offering in the country. Now, iQOO is following a similar plan and has also launched an extended warranty service.

Feng Yufei, the Vice President of the iQOO, a subsidiary of Vivo, shared the news regarding the warranty extension online. The senior executive took to Weibo, the Chinese microblogging website, to announce that iQOO is extending the warranty by 90 days. In other words, if iQOO users’ smartphones expire before 31st March 2020, then the warranty will be extended by 90 days.

Furthermore, the company will provide after-sales services for this and also offer two way shipping for free pick up/delivery alongside free repairs as well. These repairs will also have official technicians disinfect the device before the return of the customer’s smartphones, which is being done to avoid the further spreading of the Coronavirus.

For those unaware, a new breed of Coronavirus had originated from the Wuhan city in China and has since caused upwards of 1,500 deaths with more infected in the country as well as overseas. Symptoms of the infection are quite similar to a common cold with fever being a common sign, while the virus is also known to cause pneumonia in its victims.

Vivo iQOO 3 5G

Thus, the offer from iQOO is great news for the users of its brand in the Southeast Asian country. The disinfection of handsets prevents any more cases of infection while the free pick up/delivery scheme alongside the additional 90 days of warranty is a great offering.

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