Customers who have pre-ordered the Cleary White variant of the Google Pixel 2 have received an estimated shipment date of late October. However, many of them are now receiving emails that state that their order has been delayed by up to a month. It means that these customers are going to receive their Pixel 2 in late November.

People who have received emails on delayed shipments on the Clearly White edition of Pixel 2 have expressed their frustrations on Reddit. To make up for the delay, the search engine giant is providing a promo code to avail a Live Case worth $40 for free. The code will be sent out to these customers through a subsequent email.

Read More: Google Pixel 2 Teardown Video Shows Waterproofing & Other Internal Features

Based on posts made on Reddit, it can be understood that the issue is mainly related to the Clearly White variant of the Pixel 2 with 64 GB storage. Only the 64 GB Black model is available. However, the arrival of the other color and storage models of Pixel 2 have been delayed by multiple weeks.

Google had struggled to maintain sufficient stock of the original Pixel and Pixel XL in 2016. It is disappointing to see the company struggling once again with the new Pixel phones. Also, recent reports have revealed that the Pixel 2 XL features a mediocre quality OLED panel from LG that is marred with issues like poor color reproduction and blue tint. Another report has revealed that the Pixel 2 XL’s display is also suffering from screen burn-in issues.

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