Global smartwatch and accessories manufacturer DIZO had recently launched the Dizo Watch R in India. It comes featuring a 1.3-inch AMOLED display, up to 12 days of battery life, a SpO2 tracker, etc for a price of Rs 3,499 (~$47).
The smartwatch has received an overwhelmingly positive reception as it sold more than 10,000 units in the first five minutes according to Dizo CEO Abhilash Panda.
However, according to a report by MySmartPrice, not all is fine and dandy for its customers as some have taken to Twitter to complain about the smartwatch lagging, and continuously vibrating till the battery is drained.
@DIZOTech I've purchased dizo watch r ,and the experience was very bad,watch is going on & off automatically,it is vibrating continuously , battery is draining too fast
— Abhishek valicharla (@urabhishek96) January 17, 2022
@DIZOSupport my dizo watch r is hanging and screen goes black and when I am pressing any button it is vibrating, even when I plug in for charge, it's continuously vibrating and not turning on. What kind of service is this?😡 @realmecareIN @DIZOTech @MadhavSheth1 @panda_abhilash
— Partha Sarathi (@psmbitw) January 16, 2022
@DIZOSupport my dizo watch r is not turning on and keeps on vibrating .Also the sensors are blinking continuously. Please help me resolving the issue
— Lithin Mudduluru (@LithinMudduluru) January 17, 2022
@DIZOSupport my dizo watch r not starting only vibration happen while charging and without changing #DIZOWatchR @MadhavSheth1 @DIZOTech @realmeTechLife @DIZOSupport @panda_abhilash
— PatelHumza@003 (@JChapti) January 17, 2022
The users have reported similar experiences as the watch refuses to turn on and keeps vibrating till its battery is completely drained. The vibration resumes when you plug in the smartwatch to charge.
The customers also complain that the device gets stuck in a boot loop while vibrating the entire time. Popular telegram channel, Equaleaks first spotted that the Dizo Watch R product listing page has been removed from Flipkart as well.
The company has since stated that it is closely monitoring consumer concerns. For now, the percentage is minuscule and their service centers are looking into resolving them.
The cause of the vibration issue is currently unidentified however we will keep a close eye on the matter for any notable developments, so stay tuned.
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