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Huawei’s Richard Yu Explains Saving Money Wasn’t The Motive Behind Using eMMC Chips in Huawei P10

by Joe 9

In one of the biggest scandals of 2017, it was found that Huawei randomly used either eMMC or UFS 2.1 flash chips inside its new Huawei P10 flagship smartphone. Given that everyone expected the P10 to feature the best specs, including UFS 2.1 inside all of the P10 models sold worldwide, this scandal came as a surprise.

richard-yu-phone

Initially, Huawei played the blame game, but later on, the company did apologize to its customers. Despite the apologies, the customers weren’t happy to be given a slower and older flash chipset inside their brand new and pricey Huawei phones. The company’s CEO and Director, Richard Yu has come out to explain the situation multiple times in the past and even in today’s Huawei Mobile Open Day held in Shenzhen, China (the first such event), Richard Yu tried to explain the situation to the media.

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At the event, he tried to open about Huawei’s supply struggle and even talked about the Huawei P10 flash scandal. He explained that the price difference between the eMMC memory chips and UFS 2.1 chips is very small. The company’s decision to go with older chips for some models was not in order to save money but to keep a steady supply of shipments and timely delivery of orders. He added that the company’s aim was not to deceive customers and if not for UFS 2.1 supply issues, Huawei would have used the same chip inside all the units.

huawei p10

He further said that Huawei has reflected on this issue and understands that the real consumers should be given importance and have to listen to their voice and understand their ideas.

Basically, the issue boils down to whether Huawei is justified using an older flash chipset inside its 2017 flagship just because of supply issues. What do you think Huawei should have done to tackle the supply problem?

Would you have bought the Huawei P10 if Huawei had clearly mentioned that some of their units had an older eMMC flash chip inside?

(via)

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  • Narciso Silva Lizarazo

    I dont get it XIaomi has no issue getting UFS 2.1 LG as no issues Getting it Samsung has no issue either so i dont understand what they mean its not to save a few bucks when in fact it is.

    • Z

      Samsung’s S8 is also using different flash memory UFS 2.0 and 2.1.
      Xiaomi waited the gave more time until they got it , then the MI6 was launched.

    • Joe

      With S8’s success this year, it would be even harder for Huawei to get hold of components. Remember that they are the third largest smartphone company in the world right nw, so they have to manufacture a lot of phones — which means they need a lot of components as well.

      • Rob

        The issue is they said it had UFS 2.1 and many didn’t. What they should have done is sold the batches with different storage at different prices so the consumer had the choice, not deceive them and hope no one notices – which is what happened here.

  • Akar

    Shame on you Huawei, that is a lame execuse when you spend almost 1000 dollar for the P10.

  • xroxas

    lie was a lie no matter what excuse you throw to your consumer nothing change anything.
    not just Huawei P10, why Huawei quietly remove UFS 2.1 100% from Huawei Mate 9?
    not just UFS though RAM are random too some have LPDDR4 some have LPDDR3.
    lose all of my respect for you Huawei

    https://uploads.disquscdn.com/images/553211927c363a2de9f21f1cd41f939c932f5b1d16dadc9a83466c2ba7fd1674.jpg

  • njren

    Please stop writing Richard Yu is CEO of Huawei. He is head of Huawei’s consumer products group, not CEO of the company.

  • Ivan Jensen

    Why do you remove my speeches, when I tell you fact, about dualsorceing at Huawei Vivo Xiaomi ZTE ?

  • BTN

    And the FLOP of this year is, Huawei P10 and Lite!
    The competition was to fierce, and probably, the Xiaomi Mi6 is the best phone of the year with the best price/quality factor!

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